Returns & Exchanges Policy
At ECO-WORTHY, we stand behind the quality of our renewable energy products and offer a 30-day return window for items in their original condition. We are committed to ensuring your satisfaction with every solar panel, inverter, and battery system you purchase.
Initiate Your Request
Contact our customer support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack the electronic components in their original factory packaging, ensuring all cables, manuals, and mounting hardware are included.
Shipping and Tracking
Affix the provided return label to your package and drop it off at an authorized carrier location, keeping the tracking number for your records.
Inspection and Refund
Once our technicians verify the item's condition at our warehouse, we will process your full refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing